1. Introduction

Sunbright Blinds (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with UK GDPR and the Data Protection Act 2018.

 

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, address, email, phone number

• Order information: measurements, product choices, installation details

• Payment information: processed securely through third‑party providers (we do not store card details)

• Communication records: emails, messages, and enquiries

• Website usage data: collected through cookies or analytics tools (if applicable)

 

3. How We Use Your Information

We use your personal data to:

• Process enquiries, surveys, orders, and installations

• Provide customer service and aftercare

• Manage appointments and communicate updates

• Maintain internal records and invoicing

• Improve our services and website

• Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

 

4. Sharing Your Information

We may share your information only when necessary to fulfil your order, such as with:

• Manufacturers producing your made‑to‑measure products

• Installers or surveyors working on your property

• Payment processors handling secure transactions

• IT or website service providers supporting our systems

All third parties are required to handle your data securely and lawfully.

 

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

 

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (where legally applicable)

• Object to or restrict certain types of processing

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us directly.

 

7. Cookies & Website Tracking

If our website uses cookies or analytics tools, these may collect anonymous usage data to help improve performance and user experience.

You can manage or disable cookies through your browser settings.

 

8. Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of external websites.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us directly.